Emergency contact

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Patient Care – Quality of care

Quality of care: Providing exceptional quality of care requires having the right people, the right equipment, the right training, and the right attitude. Our team operates under the direction of our Medical Director who has over 30 years of emergency room experience. Our team is able to continuously monitor and transport the most critical of patients from neonates through adults. Our monitoring system assures that the most accurate, efficient and reliable information is provided during transport.

Assisting with world-class care means that we have to be uncompromising on our standards. We have to ensure that across the board- from equipment to training- that we are the best, and always ready. It starts with our People, and our Medical Director has 30 years of high-pressure experience, including much of that spent in the emergency room. From there it filters to the rest of our phenomenal team, who have accumulated tremendous experience in dealing with many diverse conditions, across all age groups. We continuously monitor our patients throughout the transport process, and are on hand for any occurrence.


The Paramedics: Our highly trained paramedic crew has a wide range of specialist skills so that they can cope with all situations. As well as often being first on the scene, which can involve making life-saving decisions.

The doctors: Delivering advanced medical care in their fixed wings aircraft & commercial flight emergency missions, our experienced Doctors bring specialist medical skills at the highest level to the patient. The presence of a doctor on board the air ambulance provides a further assurance of medical knowledge and the ability to carry out additional medical procedures.

Medical crew training and education: After undergoing rigorous initial training, our medical crews continue to undergo continuing education and assessment, as well as annual trauma training- which is by far more intense and advanced than the industry standards. Our team’s initial and ongoing training experience means that we can promise a world-class medical team capable of handling any patient condition and situation.

The medical teams’ operating personnel have gained extensive experience as a result of years in Army and the Israeli Air Force.
A large part of the medical teams takes part in the treatment and other roles in the best hospitals in Israel, and they have extensive experience in medical evacuation and air transportation.

Emergency contact

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